![]() It can give suggestions and highlights based on language support. Some editors support one or two programming languages whereas some support multiple programming languages. Locate any record in any table, by sys_id in ServiceNowĭetecting Duplicate Records with GlideAggregateĪrray.Code editors are programming language-specific. ![]() SN101: Boolean logic and ServiceNow's Condition Builder Server-Sideĭetect/Prevent Update Set Conflicts Before They Happen ServiceNow: What's New in Geneva & UI16 (Pt. Scripted REST APIs & Retrieving RITM Variables via SRAPIĬustomizing UI16 Through CSS and System Properties Granting Temporary Roles/Groups in ServiceNow GlideRecord Pagination - Page through your GlideRecord query Pro Tip: Use updateMultiple() for Maximum Efficiency!Ĭhrome Extension: Load in ServiceNow Frameįorce-Include Any Record Into an Update Set ReCAPTCHA in ServiceNow CMS/Service Portal "Learning ServiceNow" is Now Available for Purchase! Work at Lightspeed: ServiceNow's Plan for World DominationĪvoiding Pass-By-Reference Using getValue() & setValue() Powerful Scripted Text Search in ServiceNow How to Enable DOM Manipulation in ServiceNow Service Portal Catalog Client Scripts Handling TimeZones in ServiceNow (TimeZoneUtil) Requiring Attachments (& Other Miracles) in Service Portal Video: Custom Output Transition Conditions From a Single Workflow (Script) Activity If a Genie Gave Me Three Wishes, I'd Use Them All to "Fix" Scope Upgrading From Express to Enterprise: What's Missing Improving Performance on Older Instances with Table Rotation JournalRedactor - Easily Redact or Delete Journal Entries in ServiceNow!Īdmin Duty Separation with a Single Account How to do Massive, Slow Database Operations Efficiently With Event-Driven Recursionīroken Queries & Query Business Rules in ServiceNow GlideFilter is Broken - Free Tool: “BetterGlideFilter”Īsynchronous onSubmit Catalog/Client Scripts in ServiceNow Outlook for Android Breaks Email Approvals (+Solution) ![]() Set Catalog Variables from URL Params (Free tool) Using Custom Search Engines in Chrome to Quickly Navigate ServiceNow Handling 'text/plain' and Other Unsupported Content Types in ServiceNow Scripted REST APIs Getting Help from the ServiceNow CommunityĬan Script Includes Use the "current" Variable? "Processors", SRAPIs, and How to Run a Script and Redirect a User From a URL in ServiceNowīetter ServiceNow Notifications (& Another FREE Tool!)ĭebugging Client & Catalog Client Scripts in ServiceNow Use Automated Tests to Validate "Guided Setup" Completion & Functionality. How to return a CSV file from a Scripted REST API (SRAPI) in ServiceNowĪdding a Guided Setup to Your ServiceNow Application How to Change ServiceNow Application's Repository/URL/SSH Key New tool: Get Latest Version of ServiceNow Docs Page How to Get and Parse ServiceNow Journal Entries as Strings/HTML addJoinQuery() & How to Query Records with Attachments in ServiceNowįree, Simple URL Shortener for ServiceNow Nerds (snc.guru) Once JournalRedactor is installed in your instance, you can redact or delete a journal entry in a few ways - most commonly, the following: You can find the download link and complete API documentation by going to the Tools menu at the top of this page, and clicking JournalRedactor, or by clicking here. The tool is simply a Script Include, which you can see the complete contents of (as of v1.1) in this Gist. Or - you could simply grab the tool I've just written, and use that instead. Then you have to actually locate the record in each table that corresponds to the specific journal entry you want to redact, and modify it in some way (which may be different depending on what you're trying to do, and what table you're interacting with. The difficult part (once you've identified all of the tables a journal entry's data might reside in), is identifying how they all work together. "Why the hell is this so complicated?" would not be an unreasonable question to ask, but each of these tables actually does serve a unique and valuable purpose. If you've ever tried to modify or delete a journal entry, you probably already know what an ordeal it can be, and you've likely sunk hours into the attempt, if not thrown your hands up in frustration altogether! There are at least four distinct tables involved in modifying/redacting or deleting a journal entry, each with a unique schema, some dependent on others, and some stand-alone: Then I realized that it's difficult to code standing up, so I sat down back on my butt, and got to work. After being asked how to remove information from, or delete, a journal entry three times in as many days, I finally decided to get off my butt, and write this tool.
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